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Vendor returns

Navigation path: Procurement and sourcing/Purchase orders/All Purchase orders


There may be a business scenario where the received quantity is damaged, and you are tasked to process a vendor return. In order to process a vendor return, you will need to adjust the Purchase type to “Returned Order” at time of order creation. After selecting returned order as purchase type, a user is able to specify a RMA number and can process the vendor return through the same process as explained above. Please note that you will need to specify a negative quantity on the purchase order lines as you are decrementing your inventory through the vendor return.


See below an example of a vendor return.


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